Privacy Policy

How we protect your personal information on the high seas

1. Information We Collect

At Skull & Bones, we collect various types of information to provide and improve our services:

Personal Information

  • Account information (username, email address, password)
  • Profile information (display name, avatar, preferences)
  • Contact information when you reach out to support
  • Payment information for in-game purchases (processed securely by third-party providers)

Game Data

  • Gameplay statistics and progress
  • In-game communications and interactions
  • Virtual items and achievements
  • Session information and playtime

Technical Information

  • Device information (hardware, operating system, browser)
  • IP address and location data
  • Cookies and similar tracking technologies
  • Performance and crash reports

2. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To operate and maintain the game and website
  • Account Management: To create and manage your user account
  • Customer Support: To respond to your inquiries and provide assistance
  • Game Improvement: To analyze gameplay data and improve game balance
  • Security: To detect and prevent fraud, cheating, and other violations
  • Communications: To send you updates, newsletters, and promotional content
  • Legal Compliance: To comply with applicable laws and regulations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, provided they agree to keep information confidential.

Legal Requirements

We may release information when required by law, such as to comply with a subpoena or similar legal process, or when we believe release is appropriate to protect our rights, property, or safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the transaction.

4. Data Security

We implement appropriate security measures to protect your personal information:

  • Encryption of sensitive data during transmission and storage
  • Regular security audits and vulnerability assessments
  • Access controls limiting who can view your information
  • Secure servers with firewalls and monitoring systems
  • Regular updates to security protocols and practices

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a structured format
  • Opt-out: Unsubscribe from marketing communications
  • Account Closure: Delete your account and associated data

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for basic website functionality, including login sessions and security features.

Performance Cookies

Help us understand how you use our website so we can improve performance and user experience.

Marketing Cookies

Used to deliver relevant advertisements and track campaign effectiveness.

You can control cookie preferences through your browser settings, though some features may not function properly if cookies are disabled.

7. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover we have collected personal information from a child under 13, we will delete such information from our systems promptly.

8. International Data Transfers

Your information may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers, including:

  • Standard contractual clauses approved by relevant authorities
  • Adequacy decisions by data protection authorities
  • Other legally recognized transfer mechanisms

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specific retention periods include:

  • Account information: Until account deletion or 3 years of inactivity
  • Game data: Until account deletion or as required for game functionality
  • Support communications: 3 years from last contact
  • Legal compliance data: As required by applicable laws

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes through:

  • Email notifications to registered users
  • Prominent notices on our website
  • In-game announcements

Your continued use of our services after such modifications constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: snb.hk
Subject Line: Privacy Policy Inquiry

We will respond to your inquiry within 30 days of receipt.

Last updated: January 1, 2024